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the explanation of the problem from your perspective.
Date of Service:
Work Done on:
Had Quietwoods do a cabover rebuild
as well as addressing the front
window leak problems.
Evaluation of Service Performed:
When we first got it back we
noticed a small amount of
condensation and quickly sealed over
what had supposedly already been
fixed as we were already on the road
for the first 600 miles of our
vacation. After taking it out of RV
storage discovered major issues with
the cabover and after inspection
found that the front window problems
had not been addressed. The wall
covering was puckered and when I
went to remove the curtains the
bottom bracket crumbled away
exposing new dry rot. The softness
went halfway across the top of the
window and all the way across the
There was a small flap of vinyl that
they had been attached across the
bottom of the window that literally
covered the bottom edge of the
window and on the side we found new
nails and adhesive attached on the
backside of the bad paneling.
I called the service department at
Quietwoods and was told it was my
problem as they didn't know if we
drove under a low hanging tree or
had been negligent in some way. He
was very dismissive and rude with
his replies. Was I getting the
"she's a dumb women response or did
he simply not care or perhaps we
were too trusting in our confidence
that the issues had been addressed
as we were told?
Please be diligent in inspecting any
repairs done by Quietwoods as they
apparently do not stand behind their
work. Perhaps there is still some
Janesville RV ethics that spilled
over into this "new" business.