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the explanation of the problem from your perspective.
Date of Service:
12/8/2004
Company Contact:
Eric Peterson (service adviser )
Work Done on:
Class A - Gasoline
Service Performed:
Recall on Workhorse chassis brakes plus a failed compressor on the dashboard a/c.
Evaluation of Service Performed:
It took SIX weeks to get this work done, even though the parts were on hand for AT LEAST 3 of the 6 weeks. I kept getting excuses, then promises, then more excuses until even the Service Adviser was too embarrassed to take my calls. I finally got the Service Manager to decree that no other motorhome would be worked on until mine was finished and they got it done in two days.
