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Date of Service:
Work Done on:
Class A - Diesel
We broke a rotating aluminum part that holds the awning over our bedroom slideout in place when rolled up and retracted. We
broke the part as we were leaving the Missoula Campground. After reading the reviews here on the available options for
repair in Missoula, we chose to move on.
We called Glacier RV Repair as soon as we got to Kailspell, MT. Andrew, the owner called us back quickly and directed us to
very nice Campground in Columbia Falls, MT where he would come by later and meet with us, which he did. Andrew educated
on what the part actually did and said he may have a replacement in his shop. This was Friday afternoon and he said he
would be by on Saturday morning to fix it. Saturday morning, Andrew came by and said he did not have the part but had
ordered it and it would arrive Monday. We moved to the next Campground nearer to Glacier NP. On Monday, we called Andrew,
he said the part was in and we gave him our new location.
That afternoon, Andrew came by with the replacement part, installed it and we tested the slideout mechanism. It was off
just slightly. He made some adjustments to it and we tested it again and it worked like charm.
Evaluation of Service Performed:
All in all, Andrew demonstrated great responsiveness, high marks for his technical ability and overall excellence in
delivering great service. We would highly recommend Glacier RV Repair to anyone experiencing RV issues in the area of
Kalispell, Whitefish or Columbia Falls, MT