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Wagner's Outdoor Express RV
128 Recreation Lane, Falling Waters, WV   25419
Email Address: RANDY@OERV.COM
Location on Google Maps           Latitude: 39.5810455   Longitude: -77.8684324
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  Date of Service:   5/15/2017
  Work Done on:   Class C
Truck Campers
  Service Performed:   I want to commend OERV for good service. This is the second time we needed repairs to one of our RVs. The first time
about five years ago we had a PU camper. A tire blew out at high speed. As the tire shredded it tore off one of the
support jacks. I called OE. Told them the model of the camper. They ordered the jack. About a week later they called and
said the jack was in. I took the camper to OE. They said do you want to wait while the work is done. About an hour later
the work was done and I was on my way.
Recently, we needed two repairs for our Class C motor home. One was replace a damaged awning arm and the other was repair
the slide out topper that would not roll up correctly. I called OE and they said bring the unit in and they would get
right on it. I took the unit in and was told that a new awning arm would have to be ordered. They called me the next day
and told me what the cost of the awning arm would be and gave me said there would be about two hours labor cost for both
The arm was received by OE on May 11. On May 12 they called and said they work was completed...The arm was replaced and
the slide out topper was repaired. The unit was ready to be pickup. The total cost for parts and labor was exactly what
the estimate was. With these two repair experiences, I highly recommend Wagner’s Outdoor Express RV for repairs, not only
for the good work and reasonable parts and labor costs but also for the prompt work. I have heard of other RVers having
had to wait one or two months for repairs. Our experience with OE Express has been excellent. I highly recommend them for
  Evaluation of Service Performed:   Excellent
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   matts3@frontier.com

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