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Company
All RV Needs 3800 S Pacific Highway, Medford, OR 97501 (541) 535-6113 Email Address: [email protected] Location on Google Maps Latitude: 42.2842178 Longitude: -122.8300462 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/20/2018 | ||
| Company Contact: | Brad Strawn | ||
| Work Done on: |
Class C
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| Service Performed: |
Installed new batteries (LiFePO4) and new
inverter/charger. Added Zamp connector. Relocated license plate. |
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| Evaluation of Service Performed: |
It took awhile because it was their busy season, but the
work done on installing our new gear was first-rate. Scott, the tech, took a lot of time with us to explain all the details of what they did and how we could best use the new equipment. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 12/12/2016 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Repair hot water heater, new awning | ||
| Evaluation of Service Performed: |
I had a serious problem with the service department that resulted in a
failure to resolve the problem. My efforts to get the problem escalated to someone who could resolve the problem were initially frustrated by a service manager that denied responsibility for the problem and gave me no realistic avenue to appeal his denial. Subsequently I had the problem corrected at another RV repair facility. Three days after my problem with All RV Needs had reached its standoff I was contacted by the owner, Ronald Dace, who offered to write me a check for the repairs that had been done. So, after three days my problem was resolved, but only after reaching an apparent standoff with the repair department. I have since been told by the owner that the company policy is to escalate unresolved conflicts to him for resolution, but that didn't seem to work in my case. If you have any problem with All RV Needs, I would recommend that you do whatever you have to do to get the owner's attention. |
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| Value of Service: | Fair | ||
| Quality of Service: | Fair | ||
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