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the explanation of the problem from your perspective.
Date of Service:
Work Done on:
Class A - Diesel
Engine lost power. Diagnosed as ECM
Evaluation of Service Performed:
Our RV has been in this shop going on
three weeks now and upon personal
inspection for a week the RV remained
virtually untouched. We finally had to
travel home and many excuses are being
offered up, but the net is, this shop
has been taking it's "own sweet time"
getting this RV repaired. This
installation primarily services "big
rigs" by the looks of the inventory at
the parking lot, so my impression is
RVs take a back seat for service. It
may seem premature to review this
repair location, but repairs have taken
far too long and three weeks is far too
long given the diagnosis.