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  Company
Aspen RV Services (Mobile)
Flagstaff, AZ   86003
928-606-2082
Email Address: cody@aspenrvservices.com
Location on Google Maps           Latitude: 35.3961753   Longitude: -112.1371650
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  Date of Service:   11/2/2016
  Company Contact:   Cody
  Work Done on:   Class A - Diesel
  Service Performed:   Power problem in RV park in Tuba City, Az fried the charger side of inverter/charger and a TV. Cody confirmed power fluctuations in the power pedestal,
the damage done to the equipment, including explaining to the park maintenance guy and local power company guy how these things can 'kill' RV
equipment. He confirmed that the problem was a likely loose neutral wire on the park side of the pedestal, that their tech tightened up yesterday after I
had them come out to inspect when my 30 amp EMS box showed a reverse polarity fault. The second issue I had him address was installing a solar setup
that I had purchased (online). He got the power issues diagnosed before noon, including removing the dead inverter/charger. He had the solar panels,
charge controller with fuse incorporated into Winnebago 12 volt fuse board installed and charging the batts by 2:30pm. He took my suggestion to obtain a
Magna Sine inverter/charger with remote from Northern Wind and Solar (in stock in Flagstaff), rather than wait for his distributor to send him one. He will
be back tomorrow to install those items. I called him on Tuesday with my problem and request to do the solar install and he was on site the next day.
  Evaluation of Service Performed:   He obviously has the skills that he says he has. His mobile work truck has comprehensive tools (generator, inverter, air compressor, electrical diagnostics,
etc.) He quickly examined the coach, top, bottom sideways to get the complete understanding of the power management system, and layout of the
electrical components. He has energy to spare, up and down a 14 foot ladder to the roof, pulling wires for the solar controller panel. He was very polite and
professional when presenting the power pedestal problem to the local park guy and the power company guy, educating them about RV power issues, just
like he had with me. I feel a LOT better about being in this park now that the power problem has been isolated and fixed, and, I know that there is a tech of
his caliber available if I have any other problems. In short, he has a 'git er done' attitude and gets right on a problem.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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