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Date of Service:  
7/19/2018
 
Company Contact:  
Alex Christie
 
Work Done on:  
5th Wheel Trailer
 
Service Performed:  
Fridge and front jack repair
 
Evaluation of Service Performed:  
My fridge hadn�t been keeping cold enough
and I thought it may be the thermistor from
the online research I did. Tried many different
RV shops in a couple of cities and nobody
stocks these so had it ordered in. Turned out
insulation had fallen down in the top vent but
I wanted to have the thermistor as a spare
since it�s so hard to get. All good now.
They diagnosed a worn bearing in the jack
without even taking it apart and said parts
had to be ordered. Told them to keep in
touch via email as we were heading into the
US for a week and our Canadian phone plan
won�t work in the US. They left phone
messages which we didn�t get of course.
Lack of communication between staff on this
issue. My emails weren�t answered so
phoned and found out they were waiting to
hear from me before ordering the parts which
delayed us by a day. (We are full timers.)
Turned out the parts weren�t required as all
the gears and bearing were in good shape,
just needed some grease. Most staff were
great to deal with.
 
Value of Service:  
Good
 
Quality of Service:  
Fair
 
 
 
Date of Service:  
9/19/2016
 
Company Contact:  
Kevin, Service Manager
 
Work Done on:  
Class A - Diesel
 
Service Performed:  
Reattached rear cap of Class A diesel
 
Evaluation of Service Performed:  
Excellent service by a professional who sent a very efficient and
professional mobile repairman to our campsite at Pancake Bay
Provincial Parc 45 miles away from their company location) to make
this urgent repair. Their charge for this service was very reasonable
everything Dan had to do. He was well-stock with everything he
needed for this repair after we forwarded pictures of the entire rear
cap of our motorhome was torn off in an accident.