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Interstate Repair Service
2208 Thorngrove pike, Knoxville, TN   37914
Email Address: interstaterepair@yahoo.com
Location on Google Maps           Latitude: 35.9734764   Longitude: -83.8385408
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  Date of Service:   8/19/2016
  Company Contact:   Jack
  Work Done on:   Class A - Gasoline
  Service Performed:   Fuel sensor replaced in a 2004 Winnebago Chieftain. An A/C hose was replaced and the oil was changed.
  Evaluation of Service Performed:   The company was efficient and professional. Jack diagnosed our problems, ordered the part and made the repairs. He even let us leave our toad (also
ailing) on his lot and provided a vehicle to get us home. If you need repairs near Knoxville, TN, I would highly recommend Interstate RV Service.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Date of Service:   4/25/2016
  Company Contact:   Jack (owner)
  Work Done on:   Class A - Diesel
  Service Performed:   Evacuate and re-charge dash A/C system
  Evaluation of Service Performed:   Checked system and said it was holding pressure. Charged us $342. to put in 4 lbs of 134. Never suggested that I should put in dye just in case. A week
later we had no A/C. Went to different repair location in a different state and was charged $142 to do the exact same service plus install dye. This location
did the same job with the same machine in less than an hour. Interstate charged me 1.6 hours labor. They also charge us double the cost for the same
amount of Freon. Later found out that we were charged more because we were "passing through" and he had to "work us in". I had called him that morning
from 150 miles away to see if he could take us at about 3pm and he said he could. I call that an appointment. The owner knew we were full-timers and
were headed to Virginia. When called by the manager of the location where I had it recharged, and repaired, he was told I was charged more because we
had to be "worked in". Interstate refused to cover any portion of the work I had to have re-done because he didn't have enough courtesy to suggest I add
dye just in case.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   4/15/2016
  Company Contact:   Jack
  Work Done on:   Class A - Diesel
  Service Performed:   Check for leaks and charge dash air system on 2007 Allegro Bus.
  Evaluation of Service Performed:   They charged the system and said it had no leaks. Didn't offer, or take the time to add dye to the system just in case there was a leak. Charged us $342.00
Four days later we had no A/C again. I feel we were ripped off because we were "just passing thru". The place I got the problem fixed at Alban Tire in
Springfield, VA evacuated and charged the system with dye and charged us $142 using the same machine and the same amount of Freon. They then found
the leak.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   jpgclg@gmail.com

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