|
|
 
|
 
|
Date of Service:  
|
10/31/2015
|
 
|
Company Contact:  
|
Matt Strollo
|
 
|
Work Done on:  
|
Class A - Gasoline
|
 
|
Service Performed:  
|
Warranty work
|
 
|
Evaluation of Service Performed:  
|
This is the old Bates RV that has since changed hands. The work done was complete however it is difficult to get an appointment and you cannot leave your
RV there for the work due to space limitations. Once parts arrive, you come back for the work to be completed
|
 
|
Value of Service:  
|
Fair
|
 
|
Quality of Service:  
|
Good
|
 
|
|
 
|
 
|
Date of Service:  
|
6/25/2012
|
 
|
Company Contact:  
|
Jim Bates
|
 
|
Work Done on:  
|
Travel Trailer
|
 
|
Service Performed:  
|
Purchased a new Gulfstream Visa 19 ERD from Bates June 8th. After a shakedown cruise, we returned the camper for warranty work including replacement of microwave, replacement of a dry rotted tire, broken cover on city water connection and repair of leaking shower faucet, caulking.
|
 
|
Evaluation of Service Performed:  
|
Work was eventually accomplished but the travel trailer was in their shop for over a month for no more than a day's worth of simple repairs. They also overcharge for parts and service/parts personnel are not familiar with the product.
|
 
|
Value of Service:  
|
Poor
|
 
|
Quality of Service:  
|
Poor
|
 
|
Email Address of Reviewer:  
|
rcbutler@hotmail.com
|
 
|
|
 
|
 
|
|
 
|
 
|
|
 
|
 
|
Date of Service:  
|
3/15/2011
|
 
|
Work Done on:  
|
Pop-up Trailer
|
 
|
Service Performed:  
|
I bought a used trailer from them with a non-working toilet. They agreed to fix the toilet prior to pickup two weeks later. I called ahead and asked if work done and they said yes. Arrived to find work not done. They just laughed when I complained.
|
 
|
Evaluation of Service Performed:  
|
How many ways can I say I was unhappy to pick up a trailer with no working toilet for the trip home. We had to go to a motel on the trip back. Now I am having to go into a local RV place which means more fooling around.
|
 
|
Value of Service:  
|
Poor
|
 
|
Quality of Service:  
|
Poor
|