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  Company
W.W. Willams
2602 South 19th Avenue, Phoenix, AZ   85009-9127
(800) 944-7375
Email Address: dhempelman@wwwilliams.com
Location on Google Maps           Latitude: 33.4240440   Longitude: -112.1006420
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  Date of Service:   3/17/2016
  Company Contact:   Hempelman, Scott
  Work Done on:   Class A - Diesel
  Service Performed:   Engine would not turn over due to no power to the shift pad. Power was available to the Vehicle Interface Module (VIM) but ran into a dead-end when trying
to figure out if it was getting out of the Transmission Control Module (TCM). Called W.W. Williams and they sent a competent tech out to the RV park. He
found the wire that supplies power from the TCM to the shift pad had no continuity though there was no visible break. Luckily there was a spare wire in the
harness and he connected it in place of the failed wire and all's OK.
  Evaluation of Service Performed:   These guys knew what they were doing and were professional in doing it.
  Value of Service:   Very Good
  Quality of Service:   Excellent



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