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Company
ExplorerUSA 22719 IH 20 Frontage Rd, Wills Point, TX 75169 9038651046 Location on Google Maps Latitude: 32.6141764 Longitude: -95.9667371 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/30/2017 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Slide repair, door frame, minor cosmetic under warranty items | ||
| Evaluation of Service Performed: | Excellent with weekly updates while waiting on parts. Once parts were in, repairs were made within a week. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/23/2016 | ||
| Company Contact: | Jason, Tim | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Recall roof, check center AC, furnace not working, bedroom slide leaking. Also they discovered converter was bad causing battery to overheat. Determined
that was also why the furnace did not work. Back up camera/monitor pairing. |
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| Evaluation of Service Performed: |
Super. All items fixed. Brought in Monday 5-23-16 and returned 11 am Friday 5-27-16, just in time for Memorial weekend. Everyone informative and
helpful. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 3/4/2016 | ||
| Company Contact: | Jason, Tim | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
New unit miscellaneous items. Setting up DishNet antenna, heating element in chair reverse wired, fixed. Help identifying 12V access for Tireminder Booster
and Forward facing camera on the roof of the 5ver. Excellent answering questions during orientation. Jon was very helpful, Brandon and Zane worked hard on the DishNet antenna and boxes. Needed LED light repaired and 2 covers were missing, fixed. Tire pressures extremely low, aired all 6 (no notrigen but compressed air only), back up monitor had been stolen so they ordered a new one, overnight, could not get set up. But did identify problem, ordered part and is being sent to our next stop in Pensacola, FL |
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| Evaluation of Service Performed: |
Great. Brandon and Zane worked hard on the back up monitor problem, almost 2 hours. Had to call manufacturer, updated Garmin unit. They talked with
someone who finally knew what they needed and were able to get the what was needed to make it all OK. Very happy with the whole crew, Tim, Jason, Randy, especially Jon, Brandon and Zane. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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