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  Company
ExplorerUSA
22719 IH 20 Frontage Rd, Wills Point, TX   75169
9038651046
Location on Google Maps           Latitude: 32.6141764   Longitude: -95.9667371
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  Date of Service:   3/30/2017
  Work Done on:   Travel Trailer
  Service Performed:   Slide repair, door frame, minor cosmetic under warranty items
  Evaluation of Service Performed:   Excellent with weekly updates while waiting on parts. Once parts were in, repairs were made within a week.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   5/23/2016
  Company Contact:   Jason, Tim
  Work Done on:   5th Wheel Trailer
  Service Performed:   Recall roof, check center AC, furnace not working, bedroom slide leaking. Also they discovered converter was bad causing battery to overheat. Determined
that was also why the furnace did not work. Back up camera/monitor pairing.
  Evaluation of Service Performed:   Super. All items fixed. Brought in Monday 5-23-16 and returned 11 am Friday 5-27-16, just in time for Memorial weekend. Everyone informative and
helpful.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   ken48sher49pesce99@yahoo.com
 
 
   
 
 
  Date of Service:   3/4/2016
  Company Contact:   Jason, Tim
  Work Done on:   5th Wheel Trailer
  Service Performed:   New unit miscellaneous items. Setting up DishNet antenna, heating element in chair reverse wired, fixed. Help identifying 12V access for Tireminder Booster
and Forward facing camera on the roof of the 5ver. Excellent answering questions during orientation. Jon was very helpful, Brandon and Zane worked hard on
the DishNet antenna and boxes. Needed LED light repaired and 2 covers were missing, fixed. Tire pressures extremely low, aired all 6 (no notrigen but
compressed air only), back up monitor had been stolen so they ordered a new one, overnight, could not get set up. But did identify problem, ordered part
and is being sent to our next stop in Pensacola, FL
  Evaluation of Service Performed:   Great. Brandon and Zane worked hard on the back up monitor problem, almost 2 hours. Had to call manufacturer, updated Garmin unit. They talked with
someone who finally knew what they needed and were able to get the what was needed to make it all OK. Very happy with the whole crew, Tim, Jason, Randy,
especially Jon, Brandon and Zane.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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