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  Company
Rick's RV Road Service
9 Pleasant Street, Assonet, MA   02702
774-644-1639
Email Address: ricksrv1@verizon.net
Location on Google Maps           Latitude: 41.8004548   Longitude: -71.0738438
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  Date of Service:   8/4/2015
  Company Contact:   Rick Couture
  Work Done on:   Class A - Diesel
  Service Performed:   1--Track down absence of 50amp service inside coach on shore power and generator (breaker)
2--Diagnose electric hot water problem (relay)
  Evaluation of Service Performed:   Excellent. Methodical. No wasting of time. I have discovered I know a lot more than many techs seem to know, but Rick is one of only two in whom I feel
complete confidence--in part because he clearly states his limitations but knows how to proceed. No B.S.

I called 11 RV service outfits and he was the only one willing to come to Gloucester MA, a drive of more than an hour one-way. So I was also impressed that
his trip charge was reasonable at $95, and he will split it if more than one customer is nearby. His hourly rate is also reasonable at $70 (Aug '15). Even
then he charges in 15-minute increments, so if the job takes only 30 minutes the charge is for only a half hour. Very fair. And he will work crazy hours
into the evening!

Worth noting: He spent a half hour on the phone with me walking me thru several steps to try to solve my electrical problem without coming out--for free!
Clearly, he is VERY customer service oriented.

Other jobs he mentioned he'd just finished or was going to next included replacing a transfer switch, sealing a roof, and a couple other hot water heaters.
I don't know whether he does work on the drive train, but I suspect he does some.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   al@acw1980.com



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