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Charlie Obaugh RV Service
410 Lee Jackson Highway, Staunton, VA   24401
Location on Google Maps           Latitude: 38.1137107   Longitude: -79.0700565
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  Date of Service:   4/2/2016
  Company Contact:   J.R. Conner
  Work Done on:   Class C
  Service Performed:   Prep and paint a section of the cabin door. The cabin door strut came unscrewed (factory issue) allowing the door to smack into the awning frame, damaging
the edge near the door latch. Metal work and paint needed.
  Evaluation of Service Performed:   J.R. & crew had us fixed up in no time - the repair was very good. Charlie Obaugh RV is a Jayco dealer and we come from MD to work with J.R. It's a nice area
to visit too.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   2/20/2016
  Company Contact:   J.R. Conner
  Work Done on:   Class C
  Service Performed:   Reconnect release rod to the forward black tank dump valve on a new Jayco Seneca.
  Evaluation of Service Performed:   J.R. was very accommodating in setting up a weekend appointment. When we got there he got mechanic on the job immediately and she somehow got way
up in there to reconnect the release rod.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   6/15/2015
  Work Done on:   Class A - Gasoline
  Service Performed:   On a Sunday night, our Norcold refrigerator gave an N code (no cooling) while we were in Shenandoah National Park boondocking. After some research we
reset it but it went back to n and then locked. The manual said the only way to get it unlocked was a certified service tech. Obaugh has certified Norcold
technicians. They got us in the very next morning - no mobile techs could come out until Friday. They checked everything out and reset the refrig. He
couldn't find anything wrong.
  Evaluation of Service Performed:   Obaugh was able to take us in on very short notice and they were pleasant and thorough even though they could not find the problem. They also showed us
what to do if it happens again and charged us only $35 to check the system and do a service reset. Their labor charge is $115 an hour. I would not hesitate
to take other work to them.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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