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Company
Sunset RV 21803 State Route 140 East, Bonny Lake, WA 98391 253 348-2082 Location on Google Maps Latitude: 47.1298419 Longitude: -122.2421636 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 6/13/2014 | ||
| Company Contact: | Vic / Jim | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
I was unknowingly sold this unit with dried feces packed in the black tank. I contacted the dealer and traveled back to Washington. I requested my
money as was told NO that they would like a chance to fix it. Their repair took eight days at my expense in Washington. The tank was deemed repaired and we returned to California. My wife noticed a leak at the sewer discharge almost immediately and we contacted Sunset. After this the service department sent me on a wild goose chase of concocted mixtures and water driving on logging roads, two pumper trucks ($300.00) and a great deal of my money we finally drove to the nearest RV Center and had to threaten the Service Manager in Washington to fix the problem. After a night in a motel we returned to the RV. A pumper truck finally dislodged and drained the tank. The service tech had to repair a crack in the tank and tighten all four fasteners at the valve. |
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| Evaluation of Service Performed: |
This health issue wasn't handled correctly from the sales. This unit should have never been on a sales lot. When the same problem re-occurrs it is a
lemon. The weeks of driving with mixtures of Woolite and soapy water. The diesel for my truck. The weeks of living with a toilet system full of feces. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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