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  Company
Empire Truck Sales
8807 Paul Starr Dr, Pensacola, FL   32514
850 478 0031
Location on Google Maps           Latitude: 30.5231896   Longitude: -87.1977961
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  Date of Service:   3/14/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Transmission fluid and filters, chassis lube, air cleaner element, and air system desiccant cartridge. Prior to work being done, the out the door quote "per
labor rate, work hours and parts per my vin number" was $1147.00 out the door, tax included. When I went to pick up the coach I noticed a sign out front
indicating an additional 3% if using credit or debit card. Well when I get the final bill it was over $1200 plus the 3%. A total bait and switch outfit. I will not
hire them ever again.
  Evaluation of Service Performed:   Missed a couple of grease fittings. Manager only said "sorry to lose your business. Save time and money, go elsewhere..
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   11/29/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Repaired radiator hose. flushed coolant system, replaced coolant, pressure tested system.
  Evaluation of Service Performed:   Excellent professional service and personnel.

All other RV dealers and service companies told us it would take 3-4 days before they could take us in....Empire told us to come in and they began work
immediately so that we could get back on the road again.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   1/12/2014
  Company Contact:   Dan Nyas
  Work Done on:   Class A - Diesel
  Service Performed:   Valve lash adjustment on Cat C7 Diesel.
Generator oil change and service.
Leaking wheel seal and brake linings replaced: driver side
Steering Bell crank replaced with Super Steer Zero backlash model.
  Evaluation of Service Performed:   Excellent
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   lweijermars@wowway.com



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