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  Company
RV World of Lakeland
940 Crevasse St, Lakeland, FL   33809
863-853-9177
Location on Google Maps           Latitude: 28.0874070   Longitude: -81.9694260
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  Date of Service:   7/8/2015
  Company Contact:   1959
  Work Done on:   Travel Trailer
  Service Performed:   A/C failure. Upper A/C unit replaced.
  Evaluation of Service Performed:   Excellent. Work performed under extended warranty through Cornerstone. Work was done well, and the new unit works great. Kept everything inside and
out very clean.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   6/20/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Routine maintenance on house systems and asked to check the inverter for proper operation.
  Evaluation of Service Performed:   RV World confirmed that they reset the converter/inverted to fix that issue. My father picked up the coach and parked it for me nearby for the next
month. When I came back to Lakeland to pick up the coach on our way to a family camping trip I discovered the inverter was still not functioning. I
drove it over to RV World of Lakeland and they brought out the gentleman that did the original work to look at it again. He looked around for
about 15 minutes to no avail. He mentioned while I was in the coach with him with some surprise about how big the inverter was when he set eyes
on it (not what I would expect to hear from the person who supposedly previously did the reset I paid for). I spoke with the service manager who
claimed they reset the inverter and it showed no fault (without actually checking functionality) and that was their normal process for repairs. He
acknowledged not going any further with the “testing” without any regret or attempts to correct except to explain that to dig further now would
take an unknown number of diagnostic hours.
  Value of Service:   Poor
  Quality of Service:   Poor



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