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  Company
Speciality Truck and Auto Inc
8225 Hartzell Road, Anchorage, AK   99507
907 349-1637
Location on Google Maps           Latitude: 61.1459344   Longitude: -149.8489949
 
 
 
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  Date of Service:   5/22/2013
  Work Done on:   Class A - Gasoline
  Service Performed:   Remove and replace shock absorbers. Front end alignment.
  Evaluation of Service Performed:   Very expensive parts. Indicated a 40% mark-up but was willing to report that their invoice cost was $95 per shock but was going to charge me
$160 per shock. This is a 68% mark-up assuming their cost was actually $95. The Ford dealer indicated that they had OEM shocks for $73.
Ended up with KYB shocks on the front and Monroe shocks on the rear. Normally want the same brand and model shock on all four corners. Only
after questioning the front end alignment, did they report that the coach was taken to another shop for the alignment. Would normally have
checked them out better before accepting their services but Great Alaskan Holidays, which has done excellent RV work other than chassis work,
recommended them for chassis work.
  Value of Service:   Fair
  Quality of Service:   Fair



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