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Company
Gregory Poole Equipment Company 400 Gregory Poole Lane, Mebane, NC 27302 919-568-7500 Location on Google Maps Latitude: 36.0685827 Longitude: -79.3079189 |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 4/2/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Coach was returned for work not completed in replacing A/C compressor and serpentine belt. When used first time after initial repair, no A/C
coming out of vents. While coach was in shop awaiting parts, mechanic disabled auto-gen without plugging coach into 120VAC. Coach batteries died, residential refrigerator food ruined, as well as the inverter dying. |
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| Evaluation of Service Performed: |
I have used this repair facility extensively since their opening about 5-6 years ago. Never had a problem up to this point. It took them over eight
weeks to diagnose problem, find the parts, and repair. It took me an additional 15 weeks to get them to share the responsibility for their mechanic's mistake, and only after legal action was threatened. I don't like to provide negative ratings, but this one was earned. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 12/3/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Replaced A/C compressor, serpentine belt, and repaired A/C
hose. |
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| Evaluation of Service Performed: |
The work was done quickly and very professionally. They served as an
intermediary with the extended warranty company, and did an excellent job. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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