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  Company
Gregory Poole Equipment Company
400 Gregory Poole Lane, Mebane, NC   27302
919-568-7500
Location on Google Maps           Latitude: 36.0685827   Longitude: -79.3079189
 
 
 
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  Date of Service:   4/2/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Coach was returned for work not completed in replacing A/C compressor and serpentine belt. When used first time after initial repair, no A/C
coming out of vents. While coach was in shop awaiting parts, mechanic disabled auto-gen without plugging coach into 120VAC. Coach batteries
died, residential refrigerator food ruined, as well as the inverter dying.
  Evaluation of Service Performed:   I have used this repair facility extensively since their opening about 5-6 years ago. Never had a problem up to this point. It took them over eight
weeks to diagnose problem, find the parts, and repair. It took me an additional 15 weeks to get them to share the responsibility for their
mechanic's mistake, and only after legal action was threatened. I don't like to provide negative ratings, but this one was earned.
  Value of Service:   Fair
  Quality of Service:   Poor
 
 
  Date of Service:   12/3/2012
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced A/C compressor, serpentine belt, and repaired A/C
hose.
  Evaluation of Service Performed:   The work was done quickly and very professionally. They served as an
intermediary with the extended warranty company, and did an
excellent job.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   msnadelman@gmail.com



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