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  Company
Hufnagel & Majors
265 Perry Highway, Harmony, PA   16037
888-287-0976
Email Address: info@hufnagel-majors.com
Location on Google Maps           Latitude: 40.8118802   Longitude: -80.1261543
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  Date of Service:   9/5/2012
  Company Contact:   Scott or Joe
  Work Done on:   5th Wheel Trailer
  Service Performed:   Bought a Raven in January 2012. Had an issue on every trip. There are too many issues many we ended up fixing ourselves as we got tired of waiting on them. But, finally on the 11th trip a trip with no issues. I am still waiting on a replacement door, cabinets with gouges in them all from January. Since August I have been waiting on a replacement propane alert panel. There is a hole in my wall waiting. They say they will email you and they don't. They say they will call you, you wait over a week and call them, they act like they don't remember you. I wish I had a dime for every call I have made to them and ones not returned. Once the owner even called telling me I will be getting a door, that was 2 months ago. I should have known they didn't know what they were doing when during the DPI we had to explain some things to them.
  Evaluation of Service Performed:   If you don't mind waiting, don't mind being called back, don't mind not having your parts ordered this is the place for you.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   5/1/2005
  Work Done on:   Travel Trailer
  Service Performed:   Bought a new Montana Mountaineer. At the end of camping season took it back for: slide leaking, slide carpeting pulling up, cupboard doors loose, decal
loose, crack on rocker panel, carbon monoxide detector beeping constantly.
  Evaluation of Service Performed:   They couldn't find any problem with slide leaking, couldn't see any decals peeling, didn't know why detector kept tripping, didn't fix carpet, did tighten
cupboard doors. I fixed the carpeting myself. They didn't want to order a new panel because shipping would be too expensive even though we were going
to pay for it. They were happy to sell us the trailer but showed no effort to fix things after we bought it. Will never buy from them again. When I mentioned
we wanted items fixed before warranty ran out, they didn't know what we were talking about. We had a one year warranty from the date we
bought it but apparently the RV dealer doesn't know that campers have a warranty.
  Value of Service:   Fair
  Quality of Service:   Poor



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