RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Newby's RV Sales 4840 Manchester Hwy, McMinnville, TN   37110 931 815-5100 Location on Google Maps           Latitude: 35.6407134   Longitude: -85.836576 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   3/5/2013   Work Done on:   5th Wheel Trailer   Service Performed:   I purchased a used Crossroads Cruiser fifth wheel camper at Newby's. Upon getting it home, it became obvious there had been water intrusion into the rear wall of the unit and had caused some rotting. I called the owner of Newby's and told him about it. He said to bring it in and they would either fix it or give me my money back. I liked it, so I told him to fix it. They did, and it only took a few days. They removed the back wall and replaced everything that had rotted, reinstalled it, and resealed everything. The water had come in from a bad seal on the back window, which they also repaired.   Evaluation of Service Performed:   I was very pleased with the repair of the unit. The repair was excellent, fast, and I couldn't have asked them to be any more honest or accommodating. All this on a camper that was 6 years old at the time of purchase. I wouldn't hesitate to use or recommend Newby's again.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   6/21/2012   Work Done on:   Travel Trailer   Service Performed:   The dinette seat cushions were unraveling on my nearly new 2011 Gulf Stream camper so I visited my dealer to show them the problem and request a warranty replacement.   Evaluation of Service Performed:   I was met by a hostile service manager who said he had PAYING customers waiting on their stuff and didn't have time for me. After a few minutes listening to his tirade I left and will not return. The owners are aware of a history of this behavior and have not corrected it. Not recommended.   Value of Service:   Poor   Quality of Service:   Poor Page last updated: 4/23/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster