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Company
McCoy Freightliner 9622 NE Vancouver Way, Portland, OR 97211 (503) 283-0345 Email Address: [email protected] Location on Google Maps Latitude: 45.5926789 Longitude: -122.6621400 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 8/2/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Repaired dash air, performed a Freightliner recall (throttle pedal) and
corrected a chassis leveling problem. |
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| Evaluation of Service Performed: |
They did a great job of fixing the dash air and the recall. They never were
able to fix the leveling issue. They claimed it was the coach builder issue, when actually it had to do with the Freightliner provided Valid system. The replaced a leveling valve but did not know how to reset the system so it would come back to level (front end was way up in the air.) I had to call Freightliner to get the info how to reset it. Their forte is not motorhomes, I believe. They will not take appointments. You bring in your coach and the will tell you when they can get to it (eg 3 days.) They allow the owner to park their rig in a very tight parking area. They are not responsible for any damage done by anyone else. This is a bit disturbing. They were very nice, but I am not sure this is the place to bring a motorhome in for service. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 5/1/2015 | ||
| Work Done on: |
Class B
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| Service Performed: |
Replaced both front seatbelts after they deployed when we were hit by large falling rock. Seatbelts would not tighten after explosive charge tightened when
rock hit our bumper at 60 mph. |
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| Evaluation of Service Performed: |
Did great job ordering and replacing belts. Replaced driver belt first then discovered warning light remained on. Had to return to have passenger belt
replaced also. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/11/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Ready to leave for the weekend, went to start motorhome and it wouldn't turn over. Called FMCA Roadside Assistance, Coachnet. Told them the problem, they called around and found that McCoy could take it right in and they'd have us out in an hour or two. So away we went. Got there and was told they couldn't even look at it for at least a week. No repair order was written up, no one would admit to talking to CoachNet till I called and found who they had talked with at McCoy, then he denied ever telling CoachNet they could get right to it. | ||
| Evaluation of Service Performed: |
Called CoachNet, they authorized another tow to Pacific Power in Ridgefield WA.
But that's another review. I was out of Pacific Power just after midnight on Saturday morning, about 10 hours after arriving there. Would have been sooner but their Cummins person wasn't there. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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