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  Company
Crowder's RV Center
4533 Bristol Highway, Johnson City, TN   37601
423-282-5011
Location on Google Maps           Latitude: 36.4015274   Longitude: -82.348466
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  Date of Service:   6/26/2013
  Work Done on:   5th Wheel Trailer
  Service Performed:   My husband and I purchased a 2008 Flagstaff 5th wheel from Crowder RV. When looking at this camper, I stressed my BIGGEST concern was water
leaks to our salesman, Jayme. There was NEVER any mention of prior water damage…EVER. On our 3rd camping trip, my husband slid something
into the front storage space, and the vinyl flooring tore. Under that vinyl was my biggest nightmare.

The floor was not only WET, but it was completely ROTTEN, and filled with BLACK MOLD which we unknowingly had been subjected to breathing
into our lungs. It had been this way for so long, that the aluminum braces were disintegrating into powder. We tore the flooring out, and took the
camper back to Crowder RV. We spoke to Jeff Crowder.

He looked at the photos, and then looked at the camper itself. He agreed that the damage had been there for a long time. He also admitted that
when they got the camper in on their lot, that it had a water damaged kitchen floor that they “repaired”. He offered to fix the storage
compartment, and absorb ½ of the cost to repair it as a goodwill gesture, being that the camper was sold, “as is”. This was an additional $700+
which we paid.

After getting the camper back home, I began to remove the living/dining area carpet. It was then that I discovered the “repair” that they did to the
kitchen area floor. There was a piece of plywood, with a thin sheet of luan laid down on TOP of the damaged floor, and new hardwood flooring on
top of that. Thus, covering up the damage as I suspected. At this time, I sent Jeff Crowder an email, and told him that I felt it was a cover up. At
which point, he told me I was mistaken, and that my words were “hurtful”.

This lead me to have the hardwood flooring taken up at the site of the “repair”. Again, my worst nightmare. The floor UNDER their cover up was
also rotten, stunk to high heaven, and FULL of black mold. There is NO possible way that THIS was an “oversight”. After sending Mr. Crowder
photos to prove that I WASN’T mistaken about their cover up, I received no further emails from him.

We removed the floor completely in the kitchen, which required removing the sink/stove cabinet. Again…rotten, moldy floor under that as well.
Basically, the ENTIRE floor has MAJOR water damage, and rotting black mold. Covering up a severely water damaged camper and selling it to
unsuspecting buyers does NOT fit the description of being a faith-based, ethical business with morals.

We would have WALKED AWAY from buying this nightmare from the beginning, had anyone chose to be honest about the prior water damage.
THAT they chose to keep undisclosed, until AFTER the purchase. We now have a severely damaged camper that we can’t use…that we can’t afford
to fix, and we still have to pay for it for 4 1/2 years. Black Mold is a health hazard! They obviously don't care, or they would never have covered it
up, and sold this thing on their lot. Buyer BEWARE!
  Evaluation of Service Performed:   Horrible
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   Billegossack@aol.com
 
 
  Date of Service:   4/23/2012
  Work Done on:   5th Wheel Trailer
  Service Performed:   Diagnosed a propane leak, replaced the regulator, and performed a 2nd leak test to confirm everything was correct.
  Evaluation of Service Performed:   Excellent work. We were traveling through the area and had propane problems. They took us in right away and we were back on the road in 90 minutes. It was hot and humid and they even allowed the dog to be with us in the waiting area. Super friendly staff. I would highly recommend them to all.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   4/11/2006
  Work Done on:   Travel Trailer
  Service Performed:   Prepped new unit for our pre-purchase inspection.

Installed a weight-distribution hitch.
  Evaluation of Service Performed:   Excellent work. Stood behind their work when a mechanic failed to properly seat the 7 pin plug and it fell out after we left the dealer with our new travel trailer. When we brought it back, they installed a new plug free of charge.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   craigcbryant@gmail.com
 
 
  Date of Service:   7/4/2005
  Work Done on:   Class A - Diesel
Toad
  Service Performed:   Took out non-working lighting system in towed and put in a very nice rig. Adjusted coach wiring to match.
  Evaluation of Service Performed:   1st class. Great place to do business.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   horacebcupp@earthlink.net



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