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Date of Service:
Work Done on:
Class A - Gasoline
This week I had a Winegard TRAV'LER Satellite installed on my motorhome from Camping world in Denver.
So I get there at 745am for a 8am appointment. They tell me it will only take about 3hrs maybe 4hrs to install on my rig... 10 HOURS LATER! they have it done! yes I said 10 hours later.
After 5hrs I see they pulled my rig outside and the satellite is up and they are testing it.. I walk outside and the tech is still working on it.. I walk inside the rig and he's trying to find out why the electric plug in the front where the TV hook up is not working, the set up in the bedroom is working fine. Then he tests the other electric plugs in the coach and half front of the coach does NOT have power! He goes on to tell me that he does not know why. I told him it was working when it was brought here! He goes on to tell me he does not have anymore time to spend on my coach to find the problem! I tell him he better make time I will NOT leave till they fix it.
I go back inside the store and talk to the Manger and tell him what the tech told me. Then he comes back to tell me they could look at it the next day or so. I told him I was not leaving till it was ALL fixed. At of this time their mood became not very nice, their customer service was never that great to began with.
So after staying 10hrs its was all done.
The tech also sat on a glass picture on the bed and broke the glass. The manger did say he would pay for the glass.. but I had glass pieces all over the bed!
Camping World's Customer Service in Denver needs some work.