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Camping World
4450 Darrell Road, Island Lake, IL   60042
(866) 599-4876
Location on Google Maps           Latitude: 42.2523481   Longitude: -88.1835467
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  Date of Service:   2/19/2016
  Work Done on:   5th Wheel Trailer
  Service Performed:   E-track installed,extra TV mount installed,warranty work,slide out awning installed.
  Evaluation of Service Performed:   Took entirely too long and when I picked up vehicle, was left way too low to hook up to and license plate, frame and bracket was missing. When I and still NO
phone call called the service department they said they checked the lot and would have to wait until the snow melted to find it. Here it is the end of April and
still no phone call back. Also minor damage to rear door of camper that no body seems to know anything about. For being an "Elite" member of Good Sam,
the "front of the line" is BS also.
  Value of Service:   Fair
  Quality of Service:   Fair
  Date of Service:   7/1/2015
  Work Done on:   Class A - Diesel
  Service Performed:   20,000 service and first service in April.
  Evaluation of Service Performed:   Questionable at best, Lube job charged but not done. As a result it cost Freightliner a complete set of front brakes to resolve braking issues. The technician
stated that the chassis had "never" been lubricated!
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   rolfarrar@yahoo.com
  Date of Service:   5/5/2011
  Work Done on:   Class A - Diesel
  Service Performed:   Install 4 new Goodyear tires.
  Evaluation of Service Performed:   The tires were mounted in 6 hours (4 more than promised). Old valve stems were used even though I was charged for new. The hubs were drilled multiple times to mount a
flexible extended hose because they didn't have the correct stems. Roger in the service department said he would order new hubs and contact Wingfoot to fix but he didn't follow through.
  Value of Service:   Poor
  Quality of Service:   Poor

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