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Diamond RV Centre, Inc
188 West St, West Hatfield, MA   01088
Location on Google Maps           Latitude: 42.390908   Longitude: -72.632934
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  Date of Service:   9/18/2013
  Work Done on:   Class A - Diesel
  Service Performed:   2002 Coachmen 354 Cross Country Elite on a Freightliner Chassis.

Electrical Problem: Chassis side battery bank would not come on-line when activated by rocker switch.
  Evaluation of Service Performed:   Bernie the electrical tech had the problem identified and trouble shot within minutes. I dropped the RV off at Diamond at the end of the day
Tuesday to be worked on the following day. Before I left Bernie had isolated the faulty circuit and ordered the part. Very relieved it wasn't serious.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   ralphledger@verizon.net
  Date of Service:   12/1/2012
  Work Done on:   Class A - Diesel
  Service Performed:   Repair electrical damage and fire.
  Evaluation of Service Performed:   Did not even get to use it and it broke. The service manager said I have a 1 year warranty but is no longer there and now they will not stand by there
work or fix what they were paid to fix. They took the insurance money and ran. Paid over 12k for repairs.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   9/9/2011
  Work Done on:   Class A - Diesel
  Service Performed:   Our basement air conditioner had stopped working and we had a bad seal on our living room slide. Once we arrived to get those things fixed, we also had them install new windshield wipers and do an oil change on our Winnebago Journey.
  Evaluation of Service Performed:   Bernie was our tech and he was a joy to work with. He took the time to explain everything that was done. Showed us the old rubber seal. We stayed in their lot with 30 amp service for 4 days since we could not get into the campground until our allotted reservation.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   lavinmh@yahoo.com

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