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  Company
Blade RV Center
1100 Freeway Drive, Mount Vernon, WA   98273
888.883.4181
Email Address: ROBIN@BLADERV.COM
Location on Google Maps           Latitude: 48.430888   Longitude: -122.341363
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  Date of Service:   7/15/2014
  Work Done on:   Class B
  Service Performed:   Asked to have my solar electrical checked out (panel was not functioning), a damaged back ladder fixed, and water heater panel
replaced. They did nothing on the solar (but charged $300), barely fixed the ladder but the back window now does not open, and
replaced the water heater panel.
  Evaluation of Service Performed:   Expensive ($1600) and they did not fix the solar at all. Also tracked caulking into my rig and onto one of my raincoats.
Unprofessional and expensive
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   11/7/2010
  Work Done on:   Travel Trailer
  Service Performed:   Work completed: Water heater and water line leaks, replace cabinets and finish work.

Within a month of purchasing my new travel trailer I experienced a water line leak that went unaddressed for a month by the service department. As a result of the unresponsiveness the cabinets became damaged. Within a week of the first repair another leak in the same area occurred. Again it took an excessive amount of time to respond and address the issue. When the unit was brought to service center and left for six weeks all repairs were not completed. A month later the travel trailer was taken in again and returned to me with serious work not being completed. Now two months later and a new water heater I am on my 4th leak in the same area and a damaged shelf.
  Evaluation of Service Performed:   I addressed my concerns all the way to the owner. Overall the quality of work varied depending on the repair.
  Value of Service:   Poor
  Quality of Service:   Poor



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