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  Company
Fountain RV
8345 State Road 33 North, Lakeland, FL   33809
863-984-9764
Location on Google Maps           Latitude: 28.150642   Longitude: -81.877661
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  Date of Service:   5/25/2017
  Work Done on:   Class A - Diesel
  Service Performed:   Leak repair
Remodeling
Exhaust Repair
Remove old bug protection from front
Slide repair
Residential Ref install
Electrical issues and charging system upgrades
Yearly diesel maintenance
  Evaluation of Service Performed:   Initially (1 year ago) I would say good to excellent, but over time
the best of the staff moved on for more pay.
Management easy to get along with but too many empty
promises from AJ and too many repairs that did not
work.

Took them six months to finally fix a leak over the entry door
(many visits each time fixing something else). Finally they took
the time to actually remove the door awning and found that during
construction someone had cut through the outside wall with a saw
(even though we had specifically asked them to check how that
awning was installed), AJ just does not listen.
Sorry, really can't recommend Fountain RV. Repairs take a long
time to get done and then like many places may need to be done
again.

The last visit the coach was in because the diesel maintenance had
caused the generator to only run for a short time then shut down,
also problems with GFCI blowing after electrical issues.
After several days, was told coach was ready so came over to get
it, only to find that they had left the coach running on generator
and when we arrived the generator was off (92+ outside), GFCI was
blown, residential ref was hot (good thing nothing important in
it).
Got generator restarted and it was fine for a bit then shut off
(exactly why it was brought in). They replaced the GFCI again
(moved to 20 amp) and diagnosed the generator issue as fuel filter
problem and asked us to take the coach home (about 30 miles) and
they would come to our site and replace on Monday (this was
Friday). They did not show for that time, and they did not show
for two other appointments.

Sorry, simply can't give them a good recommendation based on how
the place has declined in the past year and a half.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   3/1/2016
  Company Contact:   Mark
  Work Done on:   Class A - Diesel
  Service Performed:   $30,000 insurance job bus leaks worse than before and all I can say is I should have done my homework. We have been in 7 buses and this is the worst
experience we have ever had.
  Evaluation of Service Performed:   Poor, made second trip and why would I expect things to improve if you can not fix it the first time why should I expect you to do it the second time. I have
come to the conclusion he has a problem, greed kicks in and you are on your way out.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
   
 
 
  Date of Service:   7/18/2011
  Company Contact:   Butch Williams
  Work Done on:   Class A - Diesel
  Service Performed:   On 2004 Country Coach: Hyrdo Hot repair, Bus Kote on roof, Dash A/C service, Roof A/C's serviced, etc.
  Evaluation of Service Performed:   Very satisfied with work done. It was done in timely manner and fair price. Electric hookup on property.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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