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  Company
Primo RV Sales
995 Moodie Drive South, Ottawa, ON   k2r1h4
613 596 9696
Email Address: primo@primotrailersales,com
Location on Google Maps           Latitude: 45.278478   Longitude: -75.807949
 
 
 
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  Date of Service:   9/1/2009
  Work Done on:   Travel Trailer
  Service Performed:   Wall repair. Bought RV with cracked wall and reported to be repair in September 2009. Repaired only march 2010.
Company is asking us to pay a bill of 150.00 for a crack that was there before we bought. Did not change panel only added putty to the crack. I could have done that myself. Now requesting us to pay 150.00 for repair. Also when we purchased our trailer, a BBQ was included in deal, took a year to receive it with a missing connection to the gas attachment. Hard to find that connection in stores, can't use the BBQ yet. We had to call at least 10 times to get the BBQ. They would not return calls or when we could reach the company, they would promise the BBQ in week time but took a year with lots of phone calls from us. Salesman promises on contract not respected.
  Evaluation of Service Performed:   Poor service and communication.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   rchenier@hotmail.com



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