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  Company
Albuquerque Brake & Alignment
5701 Wilshire Avenue Northeast, Albuquerque, NM   87113
(505) 822-9140
Location on Google Maps           Latitude: 35.181958,   Longitude: -106.579559
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  Date of Service:   9/28/2015
  Work Done on:   Class A - Diesel
  Service Performed:   We got work done on our diesel pusher motor home the end of Sept/2015. The rear passenger Z-spring had to be remounted. AB&A completed the work and
we left for a 5,000 mile trip to the NE and back to Tucson area.
  Evaluation of Service Performed:   We found out a little over half the way through the trip that AB&A had mounted the lower plate backwards on the Z-spring. We were lucky to get to a
certified repair shop and got the repairs completed. The incorrect repair, and the subsequent damaged it caused, cost us $1,492.58. AB&A reimbursed us
for the original bill of $253.56. The additional cost was "Our Problem". When I spoke with Tracy, the owner, he said he would take care of the additional
cost through his insurance. Since then they have completely ignored the problem. Clearly they do not stand behind their work. Their poor workmanship
could have caused us to have accident with out motor home and they really do not care. Just being in business for a lot of years is no guarantee that you
know what you are doing or that you do quality work.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   info@oak-mountain.com
 
 
  Date of Service:   12/12/2014
  Work Done on:   Class A - Gasoline
  Service Performed:   Emergency brake light would not go off after getting repair on master brake cylinder. Ford dealer could not evaluate the problem. Tracy at the front desk
knew what the problem was right off and set appointment.
  Evaluation of Service Performed:   Brought motorhome in at 8:00 am
Phone call - work completed at 10:00 am.
Picked up motorhome @10:30
Very professional!!
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   9/15/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Rear brake repair.
  Evaluation of Service Performed:   Cost over twice their repair bill to fix what messed up!
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   8/1/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Diagnose hot rear brake. Installed new brake pads.
  Evaluation of Service Performed:   Excellent work. Professional staff. Tried their best to fit us into a busy schedule.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   4/15/2011
  Work Done on:   Class A - Diesel
  Service Performed:   Limped in with smoking dually, completely at their mercy.
Physical inspection revealed leaking seals. Seals replaced brakes thoroughly examined, cleaned and reassembled.
  Evaluation of Service Performed:   Everything was first class from start to finish. Everything explained and shown to me in detail, not always the easiest job. Left facility with the utmost confidence in their work and my rig. At a very pleasant hourly rate. Would go out of my way to return for any work involving my axles, brakes or suspension!
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   handlebarjim@hotmail.com



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