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Chisolm Trail RV
12020 Central SE, Albuquerque, NM   87123
Location on Google Maps           Latitude: 35.070021   Longitude: -106.513402
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   6/25/2015
  Work Done on:   Tow Vehicle
  Service Performed:   Instructed to provide regular maintenance on my 5th wheel. After getting it back, I noticed much of the work I paid for wasn't done. Poor quality service
  Evaluation of Service Performed:   Didn't grease the wheels, change the antifreeze
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   6/4/2012
  Work Done on:   Class A - Diesel
  Service Performed:   Check/R&R roof cove side sealant per Winnebago annual requirement. Found not in need of repair, noted broken radio antenna.
  Evaluation of Service Performed:   Very good ...noted possible problems beyond what they were requested to do ...did not do unnecessary repair or pressure for unrequested repairs. Charged 1/2 hr labor.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Be sure to read the Service Provider Response to this review at the end  
  Date of Service:   3/25/2011
  Work Done on:   Truck Campers
  Service Performed:   Installation of new truck camper on truck.
  Evaluation of Service Performed:   Camper nearly fell off after the two front Happijacs went flying while I was driving the 5 miles from the dealership to my home. Caused over $3K in damages to my truck. They refuse to give me their insurance information so I can remedy the situation. AVOID THIS DEALERSHIP.
Be sure to read Service Provider Response below
  Value of Service:   Poor
  Quality of Service:   Poor
  Service Provider Response:  
This individual reached an agreement to resolve his complaint, was paid by Chisolm Trail RV, then subsequently sought additional compensation. He claimed he was owed an additional $550.00.

He complained to the NM Attorney General three times, then pursued the issue in court where he denied an agreement existed. The court found in favor of Chisolm Trail RV on every issue.

The dealership would have obviously paid such a small amount had it not been matter of principle. This individual refuses to accept responsibility for any decision he makes and wants to blame and sue anyone for his bad judgment
or lack of intelligence.

C E Chisolm

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