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Camping World
7030 Interstate Island Road, Syracuse, NY   13209
(866) 393-6439
Location on Google Maps           Latitude: 43.1092   Longitude: -76.283231
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  Date of Service:   7/10/2013
  Work Done on:   5th Wheel Trailer
  Service Performed:   Diagnose water leak on in warranty RV.
  Evaluation of Service Performed:   The soonest appointment was a month out when I called. They have 30 amp electrical hookups and followed the procedures dictated by factory but
were not able to find the leak. They were courteous and seemed competent.
  Value of Service:   Good
  Quality of Service:   Good
  Date of Service:   3/15/2013
  Work Done on:   5th Wheel Trailer
  Service Performed:   Warranty - adjust slides, repair fascia under bed, replace CO monitor, correctly label tank handles
  Evaluation of Service Performed:   Fair - customer service is lacking. Took multiple 1.5 hr trips to facility to get work done, broken promises from service staff. Do not recommend.
  Value of Service:   Poor
  Quality of Service:   Fair
  Email Address of Reviewer:   rmb13081@yahoo.com
  Date of Service:   10/10/2011
  Work Done on:   Class A - Gasoline
  Service Performed:   Warranty work on automatic jacks for 2010 Damon Daybreak.
  Evaluation of Service Performed:   After my RV was in their service center for 3-weeks, the service advisor informed me that the jacks could not be repaired, and blamed the manufacturer, Lippert. In addition, one of the storage doors was damaged. I ended up driving the RV to another service center, with the jack alarm going off every few minutes, where it was successfully repaired in three days.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   8/27/2010
  Work Done on:   Class A - Diesel
  Service Performed:   Remove and replace front step mechanism shield.
  Evaluation of Service Performed:   Got us in without an appointment first thing in the morning as we arrived the night before. Front tire was rubbing on front step mechanism shield so they removed it and put it back on in it's proper position. Very pleasant young lady took care of us.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   shlemon@rogers.com
  Date of Service:   8/20/2010
  Work Done on:   Class A - Diesel
  Service Performed:   Our inverter had stopped working after traveling on a rough dirt road. They managed to get us in with one day
notice. After a couple hours they reported that they only had to reset it and charged us $100.
  Evaluation of Service Performed:   The inverter worked properly for the rest of the ride home, 150 miles, however we lost all use of it during a
family reunion camp-out the following weekend. After the reunion and being without all power, batteries died, I
pulled the inverter myself and found that the main wire going to the batteries was very loose. After I
reconnected and tightened it, it has worked perfectly ever since. I found that they probably only removed the
inverter from its bay and while doing so the short probably "reset" itself.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   waltmou@yahoo.com

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