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  Company
Holt Caterpillar
1521 W Charter Way, Stockton, CA   95206
209-466-6000
Location on Google Maps           Latitude: 37.934400   Longitude: -121.307097
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  Date of Service:   9/15/2009
  Company Contact:   Scott (service manager)
  Work Done on:   Class A - Diesel
  Service Performed:   I took my motor home with a 3126 300 hp CAT in for 100,000 mile p.m. Fluid changes, lube, valve adjustment, etc. The
service manager was very helpful, but I have the impression the techs don't like to work on motor homes. After repeated requests, I still have never received an itemized listing of services performed. For $800 plus
taxes, I expect to know what they did.
  Evaluation of Service Performed:   I assume it was acceptable, but I can't really say. I am giving a poor quality rating based on the above problem. If I got everything I think I did, the value was OK. In the future, I will make sure the dealer is a level two or three category. See this link for a list:
http://www.catrvclub.org/cat_rv_centers.htm
  Value of Service:   Good
  Quality of Service:   Poor



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