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Crain RV
9801 Interstate 30, Little Rock, AR   72209
Email Address: brough33@hotmail.com
Location on Google Maps           Latitude: 34.672485   Longitude: -92.371844
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  Date of Service:   7/14/2016
  Work Done on:   Class C
  Service Performed:   A/C not cooling properly. Appointment scheduled in advance. Showed up to find that a storm had knocked out electrical service to the area. Service manager met us with a smile, cranked up our generator, analyzed the problem, and made the repairs in the parking lot. We were on the road in less than an hour. As
far as I'm concerned, Crain RV wrote the book on courteous, competent, customer service.
  Evaluation of Service Performed:   Excellent. Over and above the call of duty. We went on to camp in 98 degree weather. The A/C kept us cool at a steady 78 degrees. We could not have been
more pleased and grateful.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   pwmclarty@yahoo.com
  Date of Service:   8/25/2010
  Work Done on:   5th Wheel Trailer
  Service Performed:   General Warranty Issues
  Evaluation of Service Performed:   Service manager lied about scheduling. Gave advice contrary to Jayco Tech Support. Took repeat visits to get items corrected.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   7/12/2010
  Work Done on:   5th Wheel Trailer
  Service Performed:   My A/C compressor went bad and Carrier arrange for over night shipping to Crain RV
  Evaluation of Service Performed:   Their work was excellent and they started at the appointment time. The staff was very nice to us and our cat as we waited for it to be changed.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   bearnc146@yahoo.com

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