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Company
Southern RV Inc 1642 E New York Ave, DeLand, FL 32724 386 734-5678 Email Address: [email protected] Location on Google Maps Latitude: 29.026235 Longitude: -81.268732 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/1/2017 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Needed a leveler repaired. Difficult job that needed welding and they said
they could do it. |
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| Evaluation of Service Performed: |
Horrible!! My coach was there for a month and was told during that time
when I called they were working on it. I finally stopped by to find nothing at all had been done, no shore power connected, battery disconnect not in disconnect. Needless to say the chassis battery had just enough power to start and my new optima house batteries were at 5 volts. When i confronted them about this they said oh well they will charge. I would not recommend this shop. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 12/1/2016 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
We used Southern RV to have our rear slide topper
mechanism completely replaced on our 2004 Winnebago Brave. They called the company and got the part for us which with a 13 year old coach is wonderful in itself. James did an excellent and very efficient job of replacing the mechanism and the topper. |
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| Evaluation of Service Performed: |
The work was done smoothly and quickly. James worked
in Elkhart in plants and really knows his stuff. I would return to Southern for any work I needed. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 9/2/2014 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Needed work on refrigerator not working. Slide outs would not go out on hydraulic system. | ||
| Evaluation of Service Performed: |
Found fans defective on refrigerator flue . Hydraulic electric motor had failed. Expressed parts in and back on road within 36 hours. VERY HAPPY! Vacation
saved! Busy busy shop and technicians. Used express service for repairs. Puts you in front of the line. Small additional hourly charged. Well worth it!!! |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/31/2012 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Diagnose and repair refrigerator that was not working. | ||
| Evaluation of Service Performed: | We had contacted the dealer where we purchased our RV and they told us that they could not schedule service for three weeks. We talked to friends who had service done by Southern RV and called to see if they could look at our RV. Amy said to bring it in the following morning. We were met by Amy, the Service Manager, who referred us to Mike, who diagnosed and serviced the refrigerator. The work was done quickly, professionally and very reasonably. We had the RV back that afternoon with everything working fine. This was by far the best service experience we have ever had in over 30 years of RVing. We will never take our RV anywhere else for service. Thanks again Amy, Mike and Southern RV! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 11/30/2011 | ||
| Company Contact: | Mike | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | I had several issues with my coach to get repaired. Refrigerator not cooling, hot water heater would not stay on in gas mode, leaks at two slideout areas, batteries for house not charging. | ||
| Evaluation of Service Performed: | Superb personal service. Technical skills and communication is 5 stars! Very fair pricing and the quickest turn around I have seen from an RV dealership in Florida. Recommend to all Rvers. Very busy shop. Now I know why. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/2/2010 | ||
| Company Contact: | Rick Fuller | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | My class A motorhome was running in limp mode on the interstate and the I-4 emergency repair truck referred me to Southern RV for a repair facility. They are only 3.5 miles off interstate on the exit road near Daytona Beach & Orlando. The Service adviser met me in the parking lot and we briefly discussed the problem I was having. He directed me to the service writer to get a work order issued right away and he would take a look at it with the scanner immediately. The scanner read the error codes and found several errors including oxygen sensors and other issues. He called the local truck parts warehouse and had the parts delivered within the hour. Installed the units and cleared the error codes and test drove unit. Found one more error code that didn't show up before and repaired the loose vacuum line on the other side of engine. | ||
| Evaluation of Service Performed: | Excellent service and attention to detail. Test driving unit and making sure everything was OK before I left impressed me. Most shops I have visited won't do that. Showed me all errors on scanner so trust was instantly earned. Very fair price and quick service. Looks to be a very busy local shop, service units everywhere and 8 bays for service. Large retail parts store on premises and nice waiting room with flat screen large TV. Would drive over 150 miles to get service done by this shop! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/20/2009 | ||
| Company Contact: | Amy Rogers | ||
| Work Done on: |
5th Wheel Trailer
Heavy Duty Truck |
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| Service Performed: | I pulled out my wiring between my truck and fifth wheel toy-hauler. The brakes locked up and we could not move the unit. We called Southern RV and they told us how to release the brake and how to limp our unit in to them. | ||
| Evaluation of Service Performed: | They quickly rewired our two units including the truck and did not patch anything. They tested everything with a test drive and found the brakes needed to be looked at. Found out my drums were cracked as well as the bearings without much grease. They showed me all the parts and had the unit completed in just a few hours of labor. Great people to work with, Great communication and VERY fair pricing. I would recommend this mid size company to all RVers without hesitation. Many class A Motor homes being worked on during our visit and they stopped and jumped on our unit to get us back on the road again quickly. Even got to meet the owner to thank him. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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