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Date of Service:  
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11/20/2011
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Company Contact:  
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Billy Adams
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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We needed our AquaHot system serviced and our King Dome satellite wouldn't work.
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Evaluation of Service Performed:  
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Billy Adams and David, the service tech, were fabulous. They worked us in, as we full-time and were trying to get to our kids for the holidays. They contacted the companies and got answers, as well as getting things repaired. We will definitely stop here again!!
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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12/30/2010
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Company Contact:  
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Billy Adams
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
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Spring shackles were placed in the wrong place from the factory. Lippert came to Amarillo to make repairs about 3 yaers ago. I found a tire not wearing correctly, and took unit to Staters. Billy found they only did half of the work that needed to be done under warranty. It caused the spring to be compressed, and tore up the MorRide as well as excessive wear on all pins, and other parts of the springs.
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Evaluation of Service Performed:  
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Billy immediately contacted MorRide and discovered they had a update kit. It is a wet kit, and everything is much thicker. They got the proper plans from MorRide so everything would be welded back in proper place. Extended warranty took care of all the bill but $100.00 and 25.00 in freight. They have worked on this trailer many times. The work is excellent and everybody is very friendly
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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6/16/2009
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
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I was having problems with my brakes on my Fleetwood Bounder. I stopped in to see if I could get the brakes serviced.
They were very busy but Billy, the service manager, took the time to call around until he found a shop that would be able to inspect the brakes for us.
He helped saved our vacation.
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Evaluation of Service Performed:  
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They may not have turned the wrench on my coach but they provided a great service to me and my family by helping to resolve our issue within the time frame I needed it resolve. With Billy's help my family and I were back on the road by noon the next day.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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[email protected]
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