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  Company
Fix-It RV Sales & Service
403 HillCrest Rd, Bluff City, TN   37618
423-538-9030
Location on Google Maps           Latitude: 36.454512   Longitude: -82.2797654
 
 
 
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  Date of Service:   10/28/2009
  Company Contact:   Steve Sandidge
  Work Done on:   Class A - Gasoline
  Service Performed:   They did a winterization on my rig.
  Evaluation of Service Performed:   Great job the service technician Steve was very helpful. I will definitely be bringing my rig back here for further service.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   8/14/2009
  Work Done on:   Class A - Diesel
  Service Performed:   Repaired under-surface of rear slide-out on Itasca Meridian. The underside aluminum surface was caught and torn by a failed slide-out bearing pad. Required the entire slide-out to be jacked, backed out and supported to access the bearing mount plate and the underside. Installed and shimmed new slide-out bearing pads, parts pre-ordered and provided by owner, and filled gaps and applied new flashing to underside of slide-out. Also required adapting the repairs to a poorly installed slide-out bearing support, which caused the failure of the bearing pad and the resulting torn underside.
  Evaluation of Service Performed:   This was definitely a NON-STANDARD REPAIR situation which was completed within 1 day, out in the open, at their shop location. The lead technician Steve was receptive and responsive to the owner's diagnostics and recommendations on how to make the repairs. Fix-It RV coordinated with Extended Warranty once pre-claim procedure was done by owner. We were charged only our $200 deductible under the Extended Warranty. Total bill, for almost a full days labor, was under $400 and probably should have been a lot more, but owner did much of the prep disassembly and reassembly and assisted with the repair.
  Value of Service:   Very Good
  Quality of Service:   Very Good



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