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Quality Matters RV Repair
8031 Bayshore Road, North Fort Myers, FL   33917
Email Address: info@qualityrvrepair.com
Location on Google Maps           Latitude: 26.7153269   Longitude: -81.8252630
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  Date of Service:   12/26/2016
  Work Done on:   5th Wheel Trailer
  Service Performed:   Replacement of roof.
  Evaluation of Service Performed:   Dreadful mess left in trailer.
Less than one year later the roof ripped off due to not being
correctly fitted.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   12/21/2016
  Work Done on:   5th Wheel Trailer
  Service Performed:   Replace a damaged roof.
  Evaluation of Service Performed:   Seemed ok and was done very quickly which
was probably the problem.
Gordon Parnell did not put enough glue on
the membrane of the roof which caused it to
rip back and damage the whole roof and sky
lights less than a year later.
Dispute trying many times to get them to pay
for the damage they have done nothing and
Esther does nothing but try pass the blame
and so it was my husbands fault. If it was my
husbands fault our insurance company would
of paid for the damage. Both our insurance
company and Camping World say the fault is
with Quality Matters and they did NOT fix the
roof correctly .
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   7/31/2014
  Work Done on:   Class A - Diesel
  Service Performed:   Major storm struck while at 1000 Trails campground and ripped up 20 ft. awning and securements and awning flew over top of coach and cremated 2
A/Cs and 1 refrigerator cover as well as some minor roof damage.
  Evaluation of Service Performed:   Called Quality Matters and next morning Gordon and his helper Carl come to park to remove awning and patch up roof covers until parts could be
ordered and permanent repairs made. Parts arrived in timely manner and Gordon and Carl installed in timely. Good service / good people.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   lebaumgardner@att.net
  Date of Service:   9/26/2013
  Company Contact:   Gordon
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced awning spring on bedroom slide topper/awning.
  Evaluation of Service Performed:   Very professional and quick. The replacement of the spring was than 1 hour. Great job, I would use them again if in the area and needed a repair.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Email Address of Reviewer:   david.evans17@gmail.com
  Date of Service:   7/3/2009
  Work Done on:   Travel Trailer
  Service Performed:   Put a new electric heating element in water heater
  Evaluation of Service Performed:   They had 3 calls in the park at the same time. They charged
each of us the $80 service charge, even though they made us wait for the service calls to accumulate. It cost me 199.17 for a $10.00 part. He was at my site for 45 minutes total including the billing.
  Value of Service:   Poor
  Quality of Service:   Good

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