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Company
Gross & Stevens 1121 E Acequia Ave, Visalia, CA 93292 559 734 4649 Location on Google Maps Latitude: 36.329096 Longitude: -119.280486 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 12/18/2008 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | There is a lesson in this. For serious brake problems, go to a suspension business; they know brakes, suspensions, bearings, and axles - don't need to know about refrigerators, water heaters, etc. I had been to 4 previous RV service centers for chronic, severe brake problems. This company discovered a severely worn brake shoe, a broken grease seal resulting in brake shoe coated with grease, several shackles on verge of failure, one brake drum very worn, one non-functional magnet. Replaced worn or broken parts, cleaned up the grease; really fixed brake problem. Installed double shackles for extra strength and new shackle bolts. Mor-Ryde suspension had been bottoming out (I had discovered gouges in the trailer frame); they ordered and installed heavier duty Mor-Ryde rubber equalizers. | ||
| Evaluation of Service Performed: | I was able to watch the entire process. All staff were experts and were frequently supervised and/or helped by owners. Very skilled and efficient. Found and fixed all problems, replaced only what needed replacing. All parts in stock except Mor-Ryde parts. Reasonable cost; shop rate $75. I could not be more pleased. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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