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  Company
Nolan's RV
6935 N. Federal, Denver, CO   80201
(303) 429-6114
Location on Google Maps           Latitude: 39.9154388   Longitude: -105.0249872
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  Date of Service:   9/4/2015
  Work Done on:   Toad
  Service Performed:   Installed baseplate, tow brake, and signal lights in new toad.
  Evaluation of Service Performed:   Installation of hardware, and wiring were done correctly. Service representative did not tell us that work was running behind schedule so, we ended showing
up with our coach and having to wait until the toad was ready.
  Value of Service:   Good
  Quality of Service:   Very Good
 
 
  Date of Service:   8/14/2007
  Work Done on:   Class A - Diesel
  Service Performed:   I provided specific written instructions and pointed out the repair items on the motor home with the service writer. They were:
1. Repair the roof to sidewall caulking with Winnebago approved caulking.
2. Warranty repair of the A&E Dometic awning
3. Warranty replacement of the control panel on HWH jacks.
4. Install one window I provided
  Evaluation of Service Performed:   This was the absolute worst service experience I have encountered. Instead of repairing the sidewall to roof caulking, their service technician painted rubber roof coating on the fiberglass top of my coach. This roof coating was sloppily painted over most of the good self-leveling caulk on the top of the roof and was also on my
shower skylight, fantastic vents and TV antennae. The sidewall to roof seam was left untouched.

They also misdiagnosed the warranty repair on my awning by replacing the control panel when the awning motor was defective. After installing the HWH jack control panel, they could not apply the proper settings to make the jacks operate.

Nolanís never once took responsibility for their errors. They never said they were sorry and instead, said that since I did not purchase my motor home from Nolanís I should not expect to receive good service from them. I will never return there for service.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   LK23@earthlink.net
 
 
   
 
 
  Date of Service:   11/14/2005
  Work Done on:   Class A - Diesel
  Service Performed:   Replace leaking dashboard heater core. minor electrical repairs.
  Evaluation of Service Performed:   The heater core took less than the estimated time, and substantially less than reported by another individual who had the same job done at another dealer. No subsequent problems - excellent. The minor electrical tasks were poorly executed and incomplete, but they cheerfully corrected the problems when I pointed them out.
  Value of Service:   Good
  Quality of Service:   Very Good
  Email Address of Reviewer:   Dave@Damouth.com
 
 
  Date of Service:   3/1/2004
  Work Done on:   Class A - Gasoline
  Service Performed:   1993 Winnebago Adventurer 32RQ.
Replacement of shattered driver side window.
  Evaluation of Service Performed:   Extremely poor quality work. Claimed the cost was directly related to having to remove the dashboard(+3 hours)in order to remove the lower window frame screws. They used an offset screwdriver to remove the screws without having to remove the dashboard(still charged the $$$ for it). In the process, they tore holes in the dashboard by using the offset screwdriver. There was also adhesive on the "wrong-side/inside) of the window frame.

I've always had pride in ownership, but the lack of caring on their part, really left me pretty pissed at their service department.

Also, the right rear outside tire suffered some curb-type scuffing damage. I always perform a walk around prior/post driving. I claim the tire was damaged while in their posession...they denied it.

I'll drive long and hard to find a service center before I take any of my rigs back to Nolan's.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   diomar@rmws.net



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