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We were on our way north to Canada when I discovered the damaged (and leaking) outside faucet. Stopped at Camping World in Albuquerque where I was
told that because of service backlog, our unit had to be left overnight and would be ready for pick up the following day. I asked if a service tech could
quickly show me how to remove the damaged faucet, and service tech Ben Henderson, heard me and volunteered right then to show me how to effect the
repairs. He sent me into the retail store to buy a new unit, and by the time I returned to our RV, the old part was removed, and by the time I went in to
complete their request for service, the new faucet was installed. I've never been treated more courteously than I was that day at Camping World by
Mr.Henderson and his boss Ms Jennifer Housand. I paid my bill (very reasonable) and within an hour and a half we were back on the highway feeling very
thankful and secure. A very wonderful, helpful and courteous team of professionals at Camping World in Albuquerque, New Mexico.
Value of Service:
Quality of Service:
Date of Service:
Work Done on:
Class A - Diesel
We had new tires and Smart tire put on our rig
Evaluation of Service Performed:
Steve in the Camping World store made sure all the tires were 08 tires and when the smart tire was delayed by UPS he made sure we were contacted to back up our date. Aron the store manger made sure we had hook ups for our inconveniences and John and the guys who installed the smart tire worked well past the store hours to make sure all worked well. Thanks