|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Camping World 14303 Central Ave NW Suite B, Albuquerque, NM 87121 (888) 630-8978 Location on Google Maps Latitude: 35.0615485 Longitude: -106.8078284 Company web site click here |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 5/31/2018 | ||
| Company Contact: | Brett in service | ||
| Work Done on: |
Class B
|
||
| Service Performed: |
All of our receptacles in our
Winnebago Travato was not working. Narrowed that down to a faulty GFCI. We called Camping World and spoke to Brett in service he told us some things to check and we still were having problems so we stop by Camping World he came out to the coach caught a couple of things like the master switch was still off from replacing the GFCI still wasn't working and could not reset the GFI he had one of his service Personnel Dave come out and took it back off again and found one of the wires that came loose when we were replacing it back in the box. |
||
| Evaluation of Service Performed: |
Had us on the road again in less
than an hour great service Camping World FANTASTIC HELP TO US! |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
|
|
|||
| Date of Service: | 9/10/2017 | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
Kwikee steps quit extending so we went to Camping World. Had it for two days to "diagnose". Charged us $127 for diagnostics.
Told us that both the motor and the controller were bad and needed replacing. Estimate was $500 + the diagnostic of $127, + tax. Since we had a trip planned before they could get us in to actually fix it, we went ahead with the trip and just used a box to get in/out of RV. On the way back from our trip, the steps extended while driving�I had to take the Kwikee motor off to get the steps to release and retract. Zip tied them in. Since it was off, I bench tested the motor. Good! Motor was good. Then, I think, "if ya'll are going to replace all the parts of this thing, why is there a diagnostic fee" AND WHY TELL US THE MOTOR IS BAD WHEN YOU CHARGED US FOR DIAGNOSTICS THAT OBVIOUSLY WERE NOT DONE? Went to the service and asked for money back. The woman at service was surly and crappy to us and tried to give us some excuse but we did get our money back. I bought a new controller on Amazon for $130. Neighbor installed it and we have been good ever since. Camping World lied to us (twice) and over charged us and treated us poorly. I will never spend another dime there. Beware! |
||
| Evaluation of Service Performed: | They tried to cheat us. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
|
|
|||
|
|
|||
| Date of Service: | 5/20/2017 | ||
| Work Done on: |
Travel Trailer
|
||
| Service Performed: |
Had a low power problem with my slide
out and my refrigerator had stopped working. Waited for the call they told me I would get on Tuesday. It never came. Called Wednesday said I would get a call back before end of day. Didn't get it. Called back and left a message never got a call back. |
||
| Evaluation of Service Performed: |
Was told they could not fix
refrigerator. And wanted to replace entire drive system for slide. I picked it up. Got home they had left cover loose from outside of refrigerator, it was gone. Took adapter off electric plug and kept it. Gave them the measurements 4 times for the cover. Sent my nephew to pick it up and nobody knew anything about it sent me the cover for the roof. Called back they were very rude about it and treated me like it was my fault and I had to take time off work to go pick it up at another place. When I slid out the slide it is now making an awful noise like the gears are not meshing. I called the store manager he told me to bring it in. When I got there they were extremely rude and tried to tell me it was broken when I brought it in. Long story short. RUN AWAY DON'T USE THIS SERVICE DEPARTMENTIONED. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
|
|
|||
| Date of Service: | 5/10/2016 | ||
| Work Done on: |
Class C
|
||
| Service Performed: | Replaced damaged outside shower, winter freeze damage. | ||
| Evaluation of Service Performed: |
We were on our way north to Canada when I discovered the damaged (and leaking) outside faucet. Stopped at Camping World in Albuquerque where I was
told that because of service backlog, our unit had to be left overnight and would be ready for pick up the following day. I asked if a service tech could quickly show me how to remove the damaged faucet, and service tech Ben Henderson, heard me and volunteered right then to show me how to effect the repairs. He sent me into the retail store to buy a new unit, and by the time I returned to our RV, the old part was removed, and by the time I went in to complete their request for service, the new faucet was installed. I've never been treated more courteously than I was that day at Camping World by Mr.Henderson and his boss Ms Jennifer Housand. I paid my bill (very reasonable) and within an hour and a half we were back on the highway feeling very thankful and secure. A very wonderful, helpful and courteous team of professionals at Camping World in Albuquerque, New Mexico. |
||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
|
|
|||
| Date of Service: | 10/2/2008 | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: | We had new tires and Smart tire put on our rig | ||
| Evaluation of Service Performed: | Steve in the Camping World store made sure all the tires were 08 tires and when the smart tire was delayed by UPS he made sure we were contacted to back up our date. Aron the store manger made sure we had hook ups for our inconveniences and John and the guys who installed the smart tire worked well past the store hours to make sure all worked well. Thanks | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
| Page last updated: 4/18/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |