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Smith Power Products
3065 California Ave, Salt Lake City, UT   84104
801 415-5700
Location on Google Maps           Latitude: 40.7403412   Longitude: -111.9605787
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  Date of Service:   7/21/2009
  Work Done on:   Class C
Heavy Duty Truck
  Service Performed:   I was referred to Smith by Freightliner in Phoenix to troubleshoot a problem with an Allison transmission failing to up-shift when the engine brake was applied. After a 5 minute conversation with the technician, he correctly diagnosed the problem as a parameter setting, and accurately estimated both the time and cost to correct the problem.
  Evaluation of Service Performed:   Superb service! The work was completed when promised and at close to the estimated cost. In addition, 6 software upgrades were also installed. The service writers were also extremely very helpful, generating an account for me to access the Internet and allowing me to overnight at the facility.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   4/25/2009
  Company Contact:   Ben or Motorhome Ted
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced leaking transmission fill/dipstick tube.
  Evaluation of Service Performed:   Excellent, they even steam cleaned the undercarriage of the coach when they were through.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   9/4/2008
  Company Contact:   Wayne, Service Writer Ben, Tech
  Work Done on:   Class A - Diesel
  Service Performed:   Allison transmission had rear seal leak and down shifting hard. Replaced seal, and installed trans computer updates. They even had me in the pit showing what they were going to do and why. Cleanest pit and facility I've seen in years.
  Evaluation of Service Performed:   Took for test drive while trans learned updates. Smoothed out on shifting up and down.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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