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Company
Ricky's RV Repair 1742 Veteran's Blvd, Sevierville, TN 37862 865 908-3245 Email Address: [email protected] Location on Google Maps Latitude: 35.8492509 Longitude: -83.5436900 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/27/2020 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
Replaced sun roof. Reattached awning that was separating from
trailer |
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| Evaluation of Service Performed: | Made sure it was done right 👍🏻 | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 8/25/2018 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Replaced AC fan motor on Dometic 13.5 AC. | ||
| Evaluation of Service Performed: |
Joe came by early in the time window provided and
quickly identified our issue. He talked to Ricky and found they did have a replacement motor in stock and provided me a quite to do the repair. After I approved the work he promptly started removing the bad part and the new part was delivered to him. All said and done he worked for a bit over an hour to get this done. We could not be happier about the service they provided us. |
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| Value of Service: | Good | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 6/26/2018 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Repaired and adjusted cable on slide.
Repaired shelf and wall trim. |
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| Evaluation of Service Performed: |
Shout out to Ricky�s RV Repair. We had �lost�
one of the cables on our vanity slide. Dustin came to our campground in Knoxville, found the cable and adjusted it. We also had him fix a few minor things. He was prompt, courteous and knowledgeable. If you�re ever in the Knoxville, Pigeon Forge area of Tennessee and need help - we highly recommend this mobile repair service. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/25/2017 | ||
| Company Contact: | Dustin | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Had three service calls to Rickys RV
Change holding tank valves. Secure parts under RV near the generator compartment. Repair air conditioning. |
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| Evaluation of Service Performed: |
Excellent job great tech.
Knows what he's doing. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/7/2015 | ||
| Work Done on: |
Class C
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| Service Performed: |
After over a year of trying to locate an electrical problem with my Fleetwood Sprinter Pulse with 8, yes, 8 visits to a major RV repair center with no results, I
located Rick's RV repair. I made an appointment for 8:30 and by 9:30, the problem had been solved with the replacement of a fuse. Rick's RV is very good! |
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| Evaluation of Service Performed: |
Replacement of a fuse cured all the problems that no one else could find. Rick's RV is a refreshing joy to work with and will be the shop I go to on service
and any future situations on my RV. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 4/17/2015 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
We arrived at River Plantation RV Park on a Tuesday afternoon and found our refrigerator was not working. We called Ricky's and he was there within an hour.
He diagnosed that the cooling unit replaced. He made every effort to get a new unit ASAP. He installed the new unit and the installation was neat and clean, friendly and professional. |
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| Evaluation of Service Performed: | The installation was neat and clean, friendly and professional. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 9/24/2014 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
My camper is in storage and the seal on slideout started leaking so when I was there I called Rickys and they came out and said I needed a new seal Well they
told me it would cost one price I agreed to that price well he said he could have seal in just a couple of days so it should have been fixed the next week well it didn't because there was a lot of big rig campers in town and they took priority over my pull behind so needles to say it sat for two weeks in which it rained and soaked the floor in my camper well they got it done they said and called me so I could pay and the bill was several hundred higher than quoted I asked why Tim told me he told me wrong at first but never called to correct it with me so needles to say I thick these guys are crooks!!!!!! |
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| Evaluation of Service Performed: |
Fair |
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| Value of Service: | Poor | ||
| Quality of Service: | Fair | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/5/2008 | ||
| Company Contact: | Ricky Fennell | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Replaced Winegard Trav'ler SK-3005. HWH jack not working, put in solenoid. Ricky dealt with each of these companies since this was all warranty work. | ||
| Evaluation of Service Performed: | Very professional service. We had problems with the delivery of parts, and we were kept informed of every step. Ricky's work was excellent as well as his manner. He came to our site. We would recommend him without any reservations. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 6/1/2007 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Called Rick when staying at an RV Park in Sevierville, and could not get new receiver to pick up picture in our bedroom TV. We had been having difficulty for some time, and had been advised that we needed a replacement receiver. Direct TV sent us one, but the Direct TV technician could not get our bedroom TV to work, either. We were ready to call it quits, and get another TV, but it just seemed to me that the system was all too new to have these kinds of problems.
We asked around the RV Park, and made a few calls, and Rick solved our problem, perfectly. |
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| Evaluation of Service Performed: | Rick evaluated the situation, called our manufacturer, and came to a solution. He was a gentleman, whose professional and analytical manner was a real pleasure to deal with. No matter was too puzzling, but, rather, a challenge. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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