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Company
Humphrey RV & Trailer 800 Highway 50 South, Grand Junction, CO 81503 970 256-7338 Location on Google Maps Latitude: 39.046622 Longitude: -108.560782 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 7/31/2018 | ||
| Work Done on: |
Toad
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| Service Performed: | Base plate installation on Jeep Rubicon Wrangler | ||
| Evaluation of Service Performed: |
Excellent service from Don,the service manager, and Boone, the
technician. Situation was difficult but Don had the base plate shipped overnight. We were very pleased with the service. The installation was excellent and Boone made a modification to protect the breakaway switch. The waiting area in the service area was very comfortable and the staff very helpful and friendly. There was even water for our pooch. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 9/10/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Replaced 50 amp power cord. | ||
| Evaluation of Service Performed: | This was an emergency repair service. When we called, their service department notified us that they had a replacement cord, and would try to fit us in when we arrived. The next day when we got there, we only had to wait an hour and they had a tech working on our coach. They had to remove the power reel to install the new cord in to the coupler of the surge protector. They installed the new cord, and re-riveted the reel in place. We were on our way in a little over two hours. Excellent service from a travel trailer dealer. Very accommodating. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 9/19/2011 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Repair broken refrigerator door, fix air conditioner not cooling. | ||
| Evaluation of Service Performed: | Expected to spend entire day, however work was done promptly and completed before lunch. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/25/2011 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | We bought the RV in for several repairs on our slide including replacement of a portion if the underside, fixing a bend in the corner and an adjustment | ||
| Evaluation of Service Performed: | Overall the techs were professional and did excellent work. Our slide adjustment turned out to be a major ordeal (possibly a structural defect) which the shop worked on for 2 days but could not completely fix. We stayed overnight at their lot and they only charged us labor for the things they fixed (4 hours worth). I thought that was very upfront and honest of them. For that reason alone they're getting top marks from me. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 8/11/2008 | ||
| Company Contact: | Ken | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Water heater would not light. We were passing through Grand Junction. Ken had the service department look at the trailer on the spot. Repairs were made in less than an hour. Friendly and professional. The service man spent time with me giving me tips on how to service the water heater. | ||
| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/2/2008 | ||
| Company Contact: | Kirby Harris, Service Manager | ||
| Work Done on: |
Class C
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| Service Performed: | Replaced defective equalizer jacks. | ||
| Evaluation of Service Performed: | They worked us into their schedule because we are full-time in our coach and needed to have a jack that was drifting down while driving repaired/replaced. They got us in last Friday for diagnoses and today, 7/2/08 to replace the defective jacks under an extended warranty. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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