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  Company
Foretravel Factory
1221 NW Stallings Dr, Nacogdoches, TX   75964
800.955.6226
Location on Google Maps           Latitude: 31.6155105   Longitude: -94.6839484
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  Date of Service:   7/8/2013
  Work Done on:   Class A - Diesel
  Service Performed:   After an absolutely terrible experience at DeMontrond in Houston. I set up an appointment with Foretravel in Nacogdoches to have my coach
worked on to fix everything that DeMontrond had screwed up, plus some other things that I wanted done. Yes it is a little bit of a drive but it was
well worth it. While you are there they have free RV hook ups for you so that you can stay on site with your bus until the work is complete. I
thought that was pretty cool that someone would take that extra step to take care of their customers. I had them work on the electric awning,
change the nozzle and filter for the Aqua Hot, change engine and transmission oils and filters, change oil and filter in the generator. Grease all
zert fittings and check bearings and hubs. Change air dryer filter and inspect seals. The whole time there they respected my coach and treated it
like it was their own.
  Evaluation of Service Performed:   I was very impressed with the repair centers professionalism and the extra steps that the technicians took to protect my bus from grease,
scratches and dirt while working inside and outside of the bus. Each day they would lay down fresh work cloths on the floor and upholstery to
keep from tracking in dirt or scratching. At one time I had 5 technicians working on the coach, each was helping one another and trouble shooting
issues for repair. Any time I had a question about what was going on or what they were doing, they guys were more than eager to answer and to
help. The staff was very respectful and professional at all times. It was truly a great experience and I had full confidence in the work that they were
performing. The only complaint that I had was the charges for the engine oil and transmission fluid. The fluids were twice as high as anywhere
else that I've been. Other than that the service was 5 star and beyond excellent.......I'll go back for sure.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   5/13/2009
  Work Done on:   Class A - Diesel
  Service Performed:   Living room slide leaking, step cover not working and air leak in coach leveling system.
  Evaluation of Service Performed:   Excellent service experience. Everyone very friendly and helpful. Service performed in a timely manner. Highly recommend them and will return.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   5/12/2008
  Work Done on:   Class A - Diesel
  Service Performed:   We had a few small warranty items to be taken care of, routine 6 month maintenance, and new window awnings installed.
  Evaluation of Service Performed:   The service was outstanding! Everyone that we encountered was friendly and informative. The work was done well and efficiently. Everything about the factory and service was far above our expectations. We recommend them without reservation.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   ree@escapees.com



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