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  Company
Tyler RV Center
985 East N.E. Loop 323, Tyler, TX   75708
903-597-1471
Email Address: tylerrvcenter@suddenlinkmail.com
Location on Google Maps           Latitude: 32.387586   Longitude: -95.280479
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  Date of Service:   2/21/2015
  Work Done on:   Class A - Diesel
  Service Performed:   1 - Repair leveling jacks will not retract, mobile tech got them retracted by loosening hydraulic lines and bleeding fluid,
2 - Repair and replace sealant at roof to sidewall seam, both sides.
  Evaluation of Service Performed:   On pickup I found they left engine hydraulic tank cap loose, system was rapidly dripping on ground; also found engine access door and generator access
door not latched. Later discovered leveling jack solenoid wiring was crossed causing right front and left rear jacks to operate together, and left front and
right rear to operate together rather than both fronts and/or both rears together. THIS WOULD CAUSE DAMAGE TO JACKS, FRAME, ETC IF NOT CORRECTED. I
figured out what was wrong and swapped the two connectors around to correct the problem. This after 40 days for them do perform 9 hours labor ...a bit
excessive even considering delay for parts.
  Value of Service:   Good
  Quality of Service:   Poor
 
 
  Date of Service:   3/19/2010
  Company Contact:   Svc Mgr: Mark Parts Mgr: Andy
  Work Done on:   Class A - Diesel
  Service Performed:   Install patio electric awning using original roller tube and fabric with new Carefree Colorado "Eclipse power awning arms upgrade" kit.
  Evaluation of Service Performed:   Super! We were visiting in town when our obsolete model awning was damaged. They got arms upgrade kit in very quickly. Then the service department quickly got us in and got the install done. I remained at the dealership and watched a good bit of the process. When unexpected problems were encountered in wiring the new setup, they took extra care to do things right. We would not hesitate to return to Tyler RV Center!
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   10/14/2009
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced slide topper and repair leak under topper.
Replace rear air conditioner (factory warranty).
Repair electric step.
Wind noise at entry door.
  Evaluation of Service Performed:   Excellent in every way! Service Manager Mark Beck and his crew completed our repairs quickly, efficiently, and effectively. They did what they promised in regards to timing and pricing. Moreover they did it all with smiles and handshakes all around. It is no wonder they came to us highly recommended by our RV Park Manager. In the future, we will hold all repairs until we can return to Tyler RV.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   bjmcpheeters@gmail.com
 
 
  Date of Service:   10/29/2007
  Company Contact:   Charlie-Service Mgr.
  Work Done on:   5th Wheel Trailer
  Service Performed:   Our water pump just quit. My sweetheart is very mechanically inclined. He checked the fuse on the water pumps line and it was OK. Turns out there were 2 fuses. The second fuse wasn't visible. We are full timers and were heading to Tyler. I just found them listed on the internet and hoped for the best. I called and spoke to Charlie the service manager he said they were booked up but to come on in and he would work us in. We were certainly grateful.
  Evaluation of Service Performed:   When we arrived, we were greeted by Karen who was very helpful and called Darren the Technician. Darren checked a couple of things and said there are 2 fuses for the pump. The 2nd fuse was burned out. We were on the road in no time. We were headed to a campground just a few miles away. The following day I brought everyone muffins. We were very appreciative of their honest work as they were appreciative of the muffins. I have their business card for the next time we pass through this area. It's nice to know there are trustworthy RV Service Centers that you can have confidence in.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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