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  Company
Butler Machinery Company
3601 Deadwood Ave N, Rapid City, SD   57702
605-342-4850
Location on Google Maps           Latitude: 44.1373291   Longitude: -103.2719724
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  Date of Service:   9/13/2017
  Work Done on:   Class A - Diesel
  Service Performed:   Diagnose turbo boost sensor issue.
  Evaluation of Service Performed:   Purchased a turbo boost sensor from parts department
($151) and installed myself on CAT-C7. Fault code
disappeared but engine derated upon test drive. Pulled
back into CAT and pulled bedroom apart (second time)
for truck mechanic Brady to have a look.

Surprise! Parts sold me the wrong sensor. They did the
right thing and comped the (inflated $165) one hour of
labor.

Lost a half day of travel and had to do the job twice
thanks to parts department, but could have been worse
if not for Brady figuring out the part number
discrepancy.
  Value of Service:   Very Good
  Quality of Service:   Excellent
 
 
  Date of Service:   5/26/2010
  Work Done on:   Medium Duty Truck
  Service Performed:   Oil and Filter / fuel filters / adjust valves / update ECU software / lube chassis
  Evaluation of Service Performed:   All top notch / on time / priced fairly
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   7/30/2007
  Work Done on:   Class A - Diesel
  Service Performed:   Fan hub replacement (under warranty), adjust valves on Caterpillar C7, change filters on Allison 3000 transmission, steam clean radiator.
  Evaluation of Service Performed:   Excellent service, great communications. Very timely. I would strongly recommend.
  Value of Service:   Very Good
  Quality of Service:   Excellent



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