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Company
Butler Machinery Company 3601 Deadwood Ave N, Rapid City, SD 57702 605-342-4850 Location on Google Maps Latitude: 44.1373291 Longitude: -103.2719724 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 9/13/2017 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Diagnose turbo boost sensor issue. | ||
| Evaluation of Service Performed: |
Purchased a turbo boost sensor from parts department
($151) and installed myself on CAT-C7. Fault code disappeared but engine derated upon test drive. Pulled back into CAT and pulled bedroom apart (second time) for truck mechanic Brady to have a look. Surprise! Parts sold me the wrong sensor. They did the right thing and comped the (inflated $165) one hour of labor. Lost a half day of travel and had to do the job twice thanks to parts department, but could have been worse if not for Brady figuring out the part number discrepancy. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/26/2010 | ||
| Work Done on: |
Medium Duty Truck
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| Service Performed: | Oil and Filter / fuel filters / adjust valves / update ECU software / lube chassis | ||
| Evaluation of Service Performed: | All top notch / on time / priced fairly | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/30/2007 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Fan hub replacement (under warranty), adjust valves on Caterpillar C7, change filters on Allison 3000 transmission, steam clean radiator. | ||
| Evaluation of Service Performed: | Excellent service, great communications. Very timely. I would strongly recommend. | ||
| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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