RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Truck Country 2350 W 76th St, Davenport, IA   52806 800-397-3399 Email Address: [email protected] Location on Google Maps           Latitude: 41.5963418   Longitude: -90.6151076 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   11/15/2017   Work Done on:   Class C Medium Duty Truck   Service Performed:   Electrical, general service   Evaluation of Service Performed:   Terrible, they got it fixed and all but tried to rip me off on cost. They finally knocked several hundred off but was still way to expensive. Either their technician didn't know what they were doing or they were padding the MH's - read other on line reviews, they have a lot of bad ones out there that I read after haveing my unit in there :( - never again.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   8/2/2009   Work Done on:   Class A - Diesel   Service Performed:   Replaced broken trailing/control arms on '03 HR Ambassador with Source Engineering manufactured parts that I was told I had to personally order, which I did after research and contacting other owners who had the trailing arm problem.   Evaluation of Service Performed:   I provided phone number and email address of manufacturer each time I checked in, but when the shop ran into difficulty they did NOT call for assistance and because of that, there was extra time spent; the labor bill was at least twice as much as manfacturer advised or others with similar issue have paid. I paid over $3000 to the shop PLUS the parts that I was told I had to provide. I felt I was taken advantage of, especially when they ignored my requests for them to contact the manfacturer who had been so helpful in shipping the parts as quickly as possible and who expressed willingness to assist the shop with any difficulty they might encounter.   Value of Service:   Poor   Quality of Service:   Fair               Date of Service:   10/15/2007   Company Contact:   Frank Dalen   Work Done on:   Class A - Diesel   Service Performed:   M2 Freightliner, recall on Freightliner, oil and filter change   Evaluation of Service Performed:   Great job. Shop is clean and organized and the techs are neat and clean. This is a truck shop but also an Oasis shop. We did not use the waiting area so the waiting truckers could. There is a campground at this exit and a Flying J so easy to come in the day before for service. We will use this shop again since it's in a great location for us as we go east and west. Location is I-80 exit 292 on the south side of the highway. The "J" and campground are on the north side. The service manager, Frank Dalen, is active in the shop area and can answer all your questions on just what is being done. No pets are allowed in the building but there is plenty of grass for walking and exercise. Busy shop but well run. We made our appointment the day before with no problem. I'm sure this can change in a heartbeat though. You can remain on the property overnight.   Value of Service:   Excellent   Quality of Service:   Excellent Page last updated: 4/18/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster