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the explanation of the problem from your perspective.
Date of Service:
9/10/2006
Work Done on:
5th Wheel Trailer
Service Performed:
Warranty work
Evaluation of Service Performed:
I just bought my RV from Family RV, and the buying process was horrible. They lie to you every chance they get. They will say anything to get a sale. And when it came to get work done they told me over the phone to come on in. Drove 3 hours to get there only to be turned away. I tell everyone NEVER to deal with Family RV
Value of Service:
Poor
Quality of Service:
Poor
Date of Service:
10/5/2003
Work Done on:
5th Wheel Trailer
Service Performed:
The frame brackets holding the water tank on my 2003 Rage'n 5th-wheel had broken. I took it to Family RV for this to be fixed under warranty. Rich the service manager was great. He contacted the factory, which designed a new heavier bracket. The new assembly was installed by Rich.
Evaluation of Service Performed:
I've purchased two RVs from Family and have had all work performed by Rich and crew.
