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Company
Reed Camper Sales 2405 Jordan Lane, Huntsville, AL 35816 256-830-5024 / 1-888-882-2143 Location on Google Maps Latitude: 34.7536027 Longitude: -86.6375776 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/11/2010 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | This is the FIFTH time we have taken our RV to the dealership we purchased it from to have a leak on our toilet repaired. It is leaking worse than the 1st time we reported it and took it in for repairs. It is the 3rd time we have taken it to have the awning locks repaired, and they are still not working properly. Tires on the unit experienced extreme dry-rot after 2 years! These were not covered under warranty as the awning and toilet were, so we had to pay $500 for new tires! | ||
| Evaluation of Service Performed: | Extremely poor service. Cannot trust this dealer for service OR sales. There motto is "where the customer is King" -- I say "KING OF C#%$"!!! | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 5/1/2006 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Repaired awning and diagnosed TV problem. | ||
| Evaluation of Service Performed: | Our awning broke the first time we took out our new camper because of something dumb we did. We ordered and installed a new one on our own, but we couldn't get the pins set correctly. We also had what we believed to be a warranty issue with our TV, so we decided to take it in to Reed's. We bought our camper from an out-of-town dealer, so this was very convenient for us (Reed carries the same brand). The service guys were so helpful in helping us fix the awning and look at the TV. However, the owner came out while they were helping us and told them they needed to not spend any more time on our camper. The TV was a warranty issue, but he refused to work on it for us because we did not buy the camper from him. We were shocked. Just because we didn't buy that camper from him didn't mean we might not ever buy one there. We will never buy one from him now, though! | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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